Terms of service

Terms of use Resq Life

The Resq.Life app is a service of:

Resq Life B.V.

Parkstraat 83 2514 JG The Hague, The Netherlands

Telephone: +31 (0) 703 538 154

E-mail: info@resq.life

General information

The purpose of the Resq Life app ("app") of RESQ LIFE B.V. is to make your medical data accessible.

The information you enter can be used to automatically translate into a foreign language, for example from a country where you are on vacation. This language must be purchased separately via the site or the app, or you must subscribe to it.

You are responsible for the use of the app. You must follow all directions and instructions of Resq Life that are given in connection with the use of the services or the app.

Granting of user rights

Resq Life hereby provides the rightful acquirer of the app ("you") a non-exclusive, royalty-free and revocable license to use the App in accordance with these terms of use. All rights to the app, the accompanying documentation and all changes and expansions on this are and remain with Resq Life.

Resq Life may terminate the use of the app at any time. Upon termination, the rights and licenses granted to you in these Terms of Use will be terminated.

You can terminate the use of the app yourself by removing the app from your mobile device by uninstalling it. All data will be deleted when the app is removed. No data is stored by Resq Life.

Personal data

You can store data, including personal data, using the app. These personal details will be processed in accordance with the privacy policy that can be found in the main menu of the app and on the website of Resq Life. You can manage settings regarding your privacy at any time via the app.


Resq Life issues updates from time to time that correct errors or improve the functioning of the app. Available updates for the app are made known in a notification via Apple's App Store and the Google Play Store, where it is the responsibility of the user to keep these notifications up to date. The updates are executed in the same way, this requires an active internet connection.

Installation of updates is done with your separate permission. For a good output of the updates, Resq Life depends on the availability of the App Store and Play Store, over which Resq Life has no control. Resq Life is not responsible or liable for correct implementation of the updates. No liability exists for damage caused by errors that are fixed in an update not installed by the user.


You are responsible for the installation and commissioning of the app and the associated web service. Resq Life will provide a reasonable level of support via the app and / or e-mail (or other channels you have announced). However, Resq Life does not guarantee that all problems or requests submitted by you will be dealt with. The app communicates via the internet with a server under management of Resq Life to be able to provide the service. Resq Life makes every effort to make this server available at all times, but does not guarantee this. From time to time updates can be made to the server, which can lead to temporary unavailability. You will be informed about this via the app.

Limitation of liability

Resq Life will endeavor to investigate and repair reported defects to the app as soon as possible or to issue a 'workaround' for this, but makes no guarantees. Resq Life does not accept any liability whatsoever for damage in any way whatsoever caused by the use of the app, or by not being able to use the app for any reason whatsoever, including but not limited to incompetent medical treatment, physically. injury and financial loss. No liability exists if the damage is the result of force majeure.

Intellectual Property

All intellectual property rights on the app are vested in Resq Life. It is not permitted to copy or reveal, exploit or otherwise use any part of the app without prior permission from Resq Life.

Terms and conditions appstore vendors

In addition to the provisions contained herein, Apple and Google, as the administrator of the distribution service, may impose conditions on obtaining the app, using it and related matters. Consult the terms of use and privacy statement on the website of the provider concerned.

Duration of the agreement

The right of use comes into effect when the app is put into use and then remains in force indefinitely.

Other provisions

Dutch law applies to this end user agreement. Insofar as the rules of mandatory law do not prescribe otherwise, all disputes that may arise as a result of this agreement shall be submitted to the competent Dutch court of The Hague District Court.

Resq Life may transfer its rights and obligations under this agreement to a third party that acquires the relevant business activities or copyrights on its app.